If you forgot your BDVenlínea Personas password, you must use the self-service option for username or password recovery available on the official Banco de Venezuela access page. The recovery process requires verifying your identity and using the security mechanisms linked to your profile, so you should never share passwords, SMS codes, or authentication details with third parties.
What to Do
- Go to the official Banco de Venezuela portal.
- Log in to BDVenlínea Personas.
- Select the self-service option for username or password recovery.
- Verify your identity with the requested information.
- Follow the verification process and set a new password once the system allows it.
Procedures and authentication methods may change, so it's best to follow only the instructions shown on the official portal at the time of recovery. Guides published by Venezuelan media describe self-service as the standard mechanism for recovering BDVenlínea credentials.