To change the phone number linked to the Clavemóvil service of Banco de Venezuela (BDV), users in Venezuela must visit any branch of the bank in person or use the authorized service channels according to current protocols.
Requirements for the update
- Laminated ID card: Present a valid identity document.
- Debit card: Required to carry out operations on the branch's integrated devices.
- Account holder's phone line: The new number must be registered under the same name as the bank account holder.